Osteria Sierra - Greeter |Full-time

Hyatt • Incline Village, NV • 1d ago

Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. As the first point of contact for guests at Cutthroat's Saloon, Greeters create a welcoming atmosphere that sets the tone for an exceptional dining experience.

Position Summary:

The Greeter is responsible for welcoming guests, managing the flow of the dining room, and supporting the restaurant team to ensure smooth operations. This highly visible role requires a warm, professional demeanor and the ability to multitask in a fast-paced environment.

Responsibilities:

Greet guests promptly and warmly upon arrival

Manage reservations and waitlists using the seating system

Communicate accurate wait times and accommodate guest preferences when possible

Escort guests to tables and present menus

Answer guest inquiries about the menu, restaurant, and property offerings

Maintain cleanliness and organization of the host stand and entrance area

Collaborate with servers, bussers, and managers to ensure seamless service

Qualifications:

Previous customer service or host/greeter experience preferred but not required

Ability to remain calm and courteous under pressure

Strong verbal communication and interpersonal skills

Comfortable standing and walking for extended periods

Must be able to work a flexible schedule, including evenings, weekends, and holidays

Part-Time Colleague Benefits Include:

Discounted hotel night stays and Friends & Family room rates at Hyatt hotels worldwide

Free colleague meals during shifts

Paid Time Off (PTO)

Up to $1,000 per year in Education and Wellness Reimbursement

Team celebrations and engagement events throughout the year

Access to professional development and career advancement opportunities

Our Values:

Equal Opportunity Employment

Hyatt is an equal-opportunity employer. R C R S SO GI NI D V.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Primary Location: US-NV-Incline Village

Organization: Hyatt Regency Lake Tahoe Resort, Spa and Casino

Pay Basis: Hourly

Job Level: Full-time

Job: Bars/Restaurants/Outlets

Req ID: INC006051

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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